Healthcare Supply Chain & Logistics
As a global leading provider of Logistics & Supply Chain Management Services in the Healthcare sector we contribute to the project success of our customers with high quality end-to-end solutions tailored to specific needs.
Our customized logistics solutions cover the following areas:
Fully GXP-certified service provider (wholesale license, narcotics license, GDP certificate, and manufacturing license) Customers in the pharmaceutical, biotechnology, medical device, and diagnostics sectors benefit from our proven global processes and pharmaceutical infrastructure.
Our services include:
Customer Service
Since years Midas Pharma is successfully acting as an interface and driving force between manufacturing partners and end customers.
Our Customer Service offers:
- Customer service hotline with guaranteed availability.
- Dedicated and highly trained Customer Service as
personal point of contact leading to high customer satisfaction. - Order Management
- Flexible logistic solutions including express deliveries,
export and customs clearance. - Expertise in advertising and mailing campaigns.
Fulfillment & Distribution
Our “order to cash” services cover the entire fulfillment process - from the moment an order is received up to
last mile distribution and payment collection.
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Order management and processing – manual and via EDI-interfaces.
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Pick and pack.
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Monitoring of all fiscal operations, including
dunning procedure. -
Returns, complaints and destruction of goods.
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Transport management including auditing
(logistics qualification) and performance
measurement.
Customer qualification
Warehousing & Storage
We provide specialized services for the storage of temperature-sensitive
products, including drug products, biotech products, and nutraceuticals.
- Two fully qualified GDP warehouses in Germany
- Temperature controlled product storage
- Refrigeration +2°C - +8°C;
- Ambient 15 - 25°C;
- Frozen - 20°C; - 80°C
- Warehouse and Stock Management
- Batch tracking
- Quarantine storage
- Storage of advertising materials and samples
- Documented destructions
Value Added Service
We reduce complexity and increase efficiency through expert project management, allowing our customers to focus on their core competencies.
- Customized IT-Solutions
- Interfaces and automated processes
- Sales & Inventory Reporting
- Secondary Packaging
- Doctor Samples
- Kitting and Bundling
- Re-Labelling & Re-Packaging
Your Contact
Jochen Pitzer
Pharma Wholesale
Senior Director & Member of the Board Biofidus
Rheinstr. 49
55218 Ingelheim
Germany